Terms of Use

Welcome to Decarbonizer.ai. Operator of the website www.decarbonizer.ai is Decarbonizer, s.r.o., having its registered seat at Antala Staška 1859/34, Krč, 140 00 Praha 4, Czech Republic, IC: 220 24 204, registered with the Municipal Court in Prague under file no. C 409835. By accessing or using our website and services, you agree to be bound by these Terms of Use. Please read them carefully before using our platform.

Last updated: April 9, 2025

Decarbonizer.ai provides an AI-powered ESG reporting platform designed to help small and medium-sized enterprises (SMEs) create compliant sustainability reports in accordance with the European Financial Reporting Advisory Group (EFRAG) standards.

Our services include:

• Data collection and analysis for ESG reporting
• Generation of EFRAG VSME-compliant ESG reports
• Integration with Canva for report customization
• Access to ESG document libraries and resources
• SME category identification tools

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

To access certain features of our platform, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information during registration
• Promptly updating any changes to your information

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe upon or violate our intellectual property rights or those of others
• Transmit any viruses, malware, or other harmful code
• Interfere with or disrupt the integrity or performance of our services
• Attempt to gain unauthorized access to our systems or networks

The Decarbonizer.ai platform, including its content, features, and functionality, is owned by Decarbonizer, s.r.o. and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials
• Delete or alter any copyright, trademark, or other proprietary rights notices from any content
• Access or use for any commercial purposes any part of the platform or materials

The ESG reports generated through our platform are owned by you, but we retain the right to use anonymized data for improving our services.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. You have the right to access, correct, or delete your personal data that we hold.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

For more information about how we process your personal data, please refer to our Privacy Policy.

We offer various subscription plans for our services. By subscribing to a paid plan, you agree to pay all fees in accordance with the pricing and terms presented to you at the time of purchase.

Payment terms:

• All payments are due in advance of the subscription period
• Subscriptions automatically renew unless canceled before the renewal date
• Refunds are provided in accordance with our Refund Policy
• We may change our prices at any time, but price changes will not affect your current subscription period

You are responsible for all taxes applicable to your subscription, except for taxes based on our net income.

In accordance with EU consumer protection laws, if you are a consumer within the European Union, you have the right to withdraw from a contract for digital content within 14 days without giving any reason. However, by agreeing to these Terms of Use, you acknowledge that you will lose your right of withdrawal once the performance of the contract has begun (e.g., when you start using our services).

If you are a consumer residing in the European Union, you benefit from any mandatory provisions of the consumer protection law of your country of residence. Nothing in these Terms of Use, including the Limitation of Liability section, affects your statutory rights as a consumer.

In accordance with Directive 2011/83/EU of the European Parliament and of the Council on consumer rights, consumers have the following rights:

• Right to receive clear and comprehensible information about the goods and services before making a purchase
• Right to receive confirmation of the contract in a durable medium
• Right to withdraw from the contract within 14 days without giving any reason (subject to exceptions for digital content)
• Right to have goods delivered within 30 days, unless otherwise agreed
• Protection against unfair contract terms

For digital content, once you have given your express consent and acknowledged that you will lose your right of withdrawal once the performance has begun, the right of withdrawal no longer applies.

To the maximum extent permitted by applicable law, Decarbonizer, s.r.o. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the services
• Any conduct or content of any third party on the services
• Any content obtained from the services
• Unauthorized access, use, or alteration of your transmissions or content

Our liability is limited to the amount you paid for the services in the 12 months preceding the claim or €1,000, whichever is less.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you.

Nothing in these Terms of Use shall limit or exclude our liability for:

• Death or personal injury resulting from our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited by law

Our services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by applicable law.

We do not warrant that:

• The services will be uninterrupted, timely, secure, or error-free
• The results that may be obtained from the use of the services will be accurate or reliable
• The quality of any products, services, information, or other material purchased or obtained through the services will meet your expectations
• Any errors in the services will be corrected

While we strive to ensure that the ESG reports generated through our platform comply with EFRAG VSME standards, we do not guarantee that they will meet all regulatory requirements or be accepted by all third parties.

This disclaimer of warranties does not affect any statutory warranties that cannot be excluded under applicable law.

In accordance with EU Regulation No 524/2013 on online dispute resolution for consumer disputes, we inform you that as a consumer residing in the European Union, you have the right to submit a complaint through the European Online Dispute Resolution platform (ODR platform) if you are not satisfied with our response to your complaint.

The ODR platform is accessible at: https://ec.europa.eu/consumers/odr/

We are not obliged to participate in alternative dispute resolution procedures before a consumer arbitration board, but we will consider such requests on a case-by-case basis.

These Terms of Use shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms of Use, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of the Czech Republic.

If you are a consumer residing in the European Union, you may also bring proceedings in the courts of the country where you reside. Nothing in these Terms of Use affects your rights as a consumer to rely on mandatory provisions of your local law.

We reserve the right to modify these Terms of Use at any time. We will provide notice of any material changes by posting the new Terms of Use on this page and updating the "Last updated" date at the top of this page.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Use. If you do not agree to the new terms, you must stop using our services.

For existing users, material changes to these Terms of Use will become effective 30 days after posting the changes, unless otherwise stated. We will notify you of such changes via email or through a notification on our platform.

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms of Use.

Upon termination, your right to use the services will immediately cease. If you wish to terminate your account, you may simply discontinue using the services or contact us to request account deletion.

All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

In accordance with Directive 2000/31/EC of the European Parliament and of the Council on electronic commerce, we provide the following information:

• Service provider: Decarbonizer, s.r.o., Antala Staška 1859/34, Krč, 140 00 Praha 4, Czech Republic
• Registration: Registered with the Municipal Court in Prague under file no. C 409835
• Tax identification number: IC: 220 24 204
• Contact details: hello@decarbonizer.ai
• Professional title: ESG Reporting Services Provider, operating under the laws of the Czech Republic

The technical steps to conclude the contract are as follows:

1. Select the desired subscription plan
2. Provide the required information for account creation
3. Review the order summary
4. Accept these Terms of Use and Privacy Policy
5. Complete the payment process
6. Receive confirmation of the subscription

The contract will be concluded in the English language. The contract terms will be stored and accessible in your account.

If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Such invalid, illegal, or unenforceable provision shall be replaced by a valid, legal, and enforceable provision that comes closest to the original intent of the parties.

If you have any questions about these Terms of Use, please contact us at:

By using Decarbonizer.ai, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them. If you do not agree to these Terms of Use, you must not access or use our services.